Velvet Voice Cancellation and Rescheduling Policy 2024

Thank you for choosing Velvet Voice for your consultation needs. Please review the following cancellation and rescheduling policy to ensure a smooth and satisfactory experience.

Session Details:

• All sessions are conducted on the Zoom online meeting platform unless otherwise specified and agreed upon.
• Recording options: Option 1 allows clients to record sessions on their end, and Option 2 involves the host recording the session. If the host records the session, the Zoom link will be emailed to you within 48 hours after the session.

Cancellation Policy:

• You are entitled to a full refund if you cancel 48 hours or more before the scheduled session date and time.
• No refunds will be provided if you cancel within 48 hours of the scheduled session.

Rescheduling Policy:

• You are allowed to reschedule your session date/time one time only.
• Rescheduling requests must be agreed upon at least 48 hours before the initially scheduled consultation date.
• If you request a reschedule within 48 hours of our agreed session, the alteration will not be possible.

Second Rescheduling:

• Changing your consultation date and time a second time will result in the cancellation of your session.
• No refunds will be issued for sessions canceled due to a second rescheduling.

No-Show Policy:

• If you fail to attend the session at the agreed-upon date and time without prior notice, no refund or rescheduling will be possible.

We appreciate your understanding and cooperation with our cancellation and rescheduling policy. If you have any questions or concerns, please feel free to contact us.

Thank you for choosing Velvet Voice.
Velvet Voice | 2024